The BCNA website transformed the organization's reliance on traditional communication channels to a contemporary and connected digital repository that can be easily accessed from any device and encourages a two way dialogue.
BCNA's online network gives members the ability to find individuals and groups of people in similar situations and with common interests, regardless of location, who you might like to connect with and share experiences.
Members can control their privacy settings and determine how much information they reveal, join in discussion groups and send messages to others, and keep friends and family up-to-date through their own online diary.
Salesforce integration has been used to keep users up to date data on all BCNA members. This helps BCNA staff keep track of a member's information, diagnosis, and which resources they have received.
Currently there are 14,000 active online members